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| Detailed Information |
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| Contact Information |
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| Link It Software Corporation |
Executive Headquarters:
23542 Lyons Ave., Ste. 200B,
Santa Clarita, CA USA 91321
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Sales, Customer Service & Support:
107 Flynn Drive, 6th Floor
Milbank, SD USA 57252 |
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Phone: (818) 574-3970 ext. 4
Fax: (605) 432-5598
info@linkitsoftware.com
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| Technical Support |
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| Tech Support |
Phone: (818) 574-3970 ext. 5
Fax: (605) 432-5598
support@linkitsoftware.com |
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| Questions? |
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| Features |
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| EZ Maintenance |
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- Schedule All Maintenance
- Equipment & Vehicles
- Full Inventory Control
- P.O.s, RFBs, Invoices
- Work Orders, Bar Coding
- Emergency Work Orders
- Email Alerts
- QuickBooks Link
- Send Work To Vendors
- Customer/Vendor Tracking
- Track Customers
- Maintenance Histories
- Access Passwords
- Supervisory Control
- And Much More!
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| Job Master |
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- Bid/Sales Order Modules
- Production Control
- Inventory Control
- POs, RFBs, Invoices
- Shop Travelers
- Commission tracking
- Production status
- Shipping Module
- Customer/Vendor tracking
- And Much More!
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Maintenance Software Company Bucks Trend
Offers Unlimited No Charge Product Tech Support
24 Jan, 2008 |
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Valencia, California – In a reversal of what has become the norm, Link it Software Corporation has instituted no charge 5 hour online interactive training coupled with two hours of live phone tech support and unlimited tech support via E Mail for all EZM Web customers.
EZM Web tracks and controls maintenance for any type of equipment and any type of vehicle plus inventory control via the Web. It is accessible from anywhere in the world there is an internet connection. Link It’s maintenance software customers include thousands of users in firms ranging from very small businesses to Fortune 500 companies.
“Software is transforming itself into a service product,” Link It President Dr Gloria McFarland, a Cal Tech PhD explained. “In developing our user friendly interface and working with customers, one of the greatest concerns we heard was over the training and support issue. We realized we needed to provide world class service when providing a world class product. This entails the recognition that the goal of web based software is to have customers using the product on an ongoing basis, not to gouge customers for the training and support they need to utilize it.”
“For any company determined to be the industry leader, service is the name of the game,” expanded Link It CEO Wayne McFarland. “Therefore, after a year of planning and focus groups, we have launched this complete program for all EZM Web customers to receive, at no charge, 5 hours of interactive online training on how to use every feature, in combination with 2 hours of free, live tech support plus ongoing free Email tech support for as long as EZM Web customers have an active account.”
“We have found in working with our customers that this amount of training and support is exactly what is needed for an EZM Web customer to get totally up to speed and to train their staff on how to use our Web based vehicle and equipment maintenance tracking software. This is really important as the use of EZM Web can drop as much as 10% to 30% of a company’s equipment and vehicle maintenance costs from the expense column to the bottom line.”
Link It found that another limiting factor for most companies wanting to use web-based software was cost. EZM Web is full featured and designed to fit any budget or need. There are six account types, starting as low as $50 per month, so EZM Web can handle any size company’s maintenance tracking needs at an affordable cost.
“The future of software is on the Web. As bandwidth increases all over the world, web based software is becoming as common a service as cable television and cell phones.” Dr. McFarland concluded. “For the user, the benefits are huge as long as support services and training are in place and subscription fees are low.”
Link It Software Corporation began over a dozen years ago, concentrating on developing economical software for business where only custom, high-ticket applications previously existed. Their products include Job Master Software, for job shops and small to medium sized manufactures, EZ Maintenance, a Windows® application which schedules and controls maintenance and inventory, and the web based maintenance application EZM Web, launched in May of 2006,
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